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Google Reviews
Sleep Solutions
4.7
(1016 reviews)
Top Quality Store
What people are saying
5 | 87% | |
4 | 8% | |
3 | 2% | |
2 | 1% | |
1 | 2% |
A
Easy Peasy - filter arrived on time.
G
I purchased the Wireless Bluetooth Headband. Frustrating from first use fiddling around with the control panel and the cabled buds inside the band. After just a few uses the control unit wouldn't charge as advertised (inside the band). Troubleshooting suggested removing from the band, did this but still would not charge. Contacted sleep solutions, sent them a short video of the charging error lights. Despite the product being less than 2 months old they sent me a pre-paid consignment note, to send the control panel & charging pad back to them - I was instructed to include a detailed explanation of the problem and of course my contact details. They would investigate and come back to me. I was also to ensure the product was packaged in a manner to prevent damage. What they should have done, given the age of the product is apologise and sent me a replacement. Unit is useless, I'll throw it out.
P
Quick delivery and great communication. Sound machine works perfectly for my daughters room
Bought online, after 9 days of having no notice about shipping I emailed them and only then they sent the package. It's been two weeks and I still haven't been delivered.
A
Easy to order quick delivery and very happy with product.
A
Item deliverd fast
L
Excellent product, excellent customer service and very fast delivery. I will say, however, that I find the headhand too hot at the moment. This can't really be helped. But if you tend to run hot or get hot flushes, consider this.
We couldn't believe how fast the electric blankets got here from Sydney. Just 3 days by Australia post to Toowoomba. The products have all the features we wanted as well.
FaceCradle was invented by David Scrimshaw and Roz Ruwhiu owners of Hairy Turtle Pty Ltd.
David is a highly awarded product designer, product marketer and entrepreneur, with over 30 patents to his name and the founder of Ozito, a famous power tool brand based in Australia.
Roz has many years experience in Advertising where, as the Head of Production she has made countless television commercials mostly for famous brands and working with some of the most creative talent in her industry.
How Face Cradle Was Concieved
After getting up at 4am, with little sleep the night before, David and Roz embarked on an economy class flight from Melbourne (Australia) to Wellington (New Zealand). They had a wonderful day ahead but they tossed and turned in the plane trying to get some sleep so they could feel good on their adventure.
Roz was leaning forward propping her head in her hands and mentioned she would love it if something could hold her head. David's background in product development taught him that when somethings new, often people take some time to trust if it works. He looked across and saw a person tossing and turning with a trusty old U shaped neck pillow and said, "those things don't work very well" and thought....what if we improved it? FaceCradle had a hearbeat!