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Google Reviews
Sleep Solutions
4.7
(1016 reviews)
Top Quality Store
What people are saying
5 | 87% | |
4 | 8% | |
3 | 2% | |
2 | 1% | |
1 | 2% |
A
Easy Peasy - filter arrived on time.
G
I purchased the Wireless Bluetooth Headband. Frustrating from first use fiddling around with the control panel and the cabled buds inside the band. After just a few uses the control unit wouldn't charge as advertised (inside the band). Troubleshooting suggested removing from the band, did this but still would not charge. Contacted sleep solutions, sent them a short video of the charging error lights. Despite the product being less than 2 months old they sent me a pre-paid consignment note, to send the control panel & charging pad back to them - I was instructed to include a detailed explanation of the problem and of course my contact details. They would investigate and come back to me. I was also to ensure the product was packaged in a manner to prevent damage. What they should have done, given the age of the product is apologise and sent me a replacement. Unit is useless, I'll throw it out.
P
Quick delivery and great communication. Sound machine works perfectly for my daughters room
Bought online, after 9 days of having no notice about shipping I emailed them and only then they sent the package. It's been two weeks and I still haven't been delivered.
A
Easy to order quick delivery and very happy with product.
A
Item deliverd fast
L
Excellent product, excellent customer service and very fast delivery. I will say, however, that I find the headhand too hot at the moment. This can't really be helped. But if you tend to run hot or get hot flushes, consider this.
We couldn't believe how fast the electric blankets got here from Sydney. Just 3 days by Australia post to Toowoomba. The products have all the features we wanted as well.
About Ionmax (Andatech)
Ionmax is a sub-brand of Andatech, an Australian company based in Vermont, Victoria, that specialises in developing innovative products aimed at improving health, safety, and overall well-being. Under the Ionmax brand, Andatech focuses on indoor air quality solutions, offering a wide range of appliances such as air purifiers, dehumidifiers, humidifiers, and heaters.
These products are designed to create cleaner and healthier indoor environments by controlling humidity levels, filtering airborne particles, and improving air circulation. Ionmax’s products are well-recognised in Australia, with several models being approved by the Sensitive Choice program of the National Asthma Council Australia and recommended by CHOICE for their performance and reliability.
Many of their devices also incorporate modern features like Wi-Fi connectivity and app control through the Ionmax mobile application, reflecting Andatech’s commitment to combining convenience with technological innovation.
Mission, Vision & Innovation
As the parent company, Andatech is ISO 9001 certified and operates across multiple sectors, including breathalysers, health monitoring devices, and air treatment systems. Their approach centres on improving lifestyle quality and safety through reliable and advanced product design. According to Andatech’s mission statement, their goal is to “embrace life through innovating solutions for wellness, health and safety and commitment to excellence in all that we do.”
This mission underlines the company’s dedication to continuous innovation, quality assurance, and delivering products that genuinely enhance everyday living. While Andatech does not explicitly publish a formal vision statement, its communications and initiatives convey a clear aspiration — to build a safer, healthier community through the creation of high-quality, innovative technologies that promote well-being and environmental comfort. In essence, Ionmax and Andatech together represent a forward-thinking effort to improve air quality and everyday safety for homes and workplaces across Australia and beyond.
Sleep Solutions is NDIS Registered and Approved
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Australian Buying Guides
Let Us Help You Choose the Right Product For Your Needs
View Our Buying GuidesDon't stay up late at night worrying if you've made the right choice 😉
Frequently Asked Questions
What is Ionmax and who owns it?
Ionmax is a brand owned and operated by Andatech Pty Ltd, an Australian company based in Vermont, Victoria. The brand specializes in indoor air quality appliances such as air purifiers, dehumidifiers, humidifiers, heaters, and related accessories.
What kinds of products does Ionmax offer?
Ionmax offers a variety of indoor air treatment appliances, including:
- HEPA + UV / UVGI air purifiers with multi-stage filtration systems
- Desiccant dehumidifiers (rotor / adsorption type) designed to remove moisture and prevent mold/mildew
- Humidifiers (especially ultrasonic UV/humidifier models) for adding moisture to dry air
- Portable / wearable ionic purifiers (e.g. ION260 personal air purifier)
- Hybrid models and industrial grade units (e.g. Ionmax+ ED18, which functions as a desiccant dehumidifier and also supports HEPA filtration)
Why would I need an Ionmax air purifier?
Indoor air often contains pollutants such as dust, pet dander, mould spores, volatile organic compounds (VOCs) from household products, and allergens.
Because people spend a large amount of time indoors, having a device to help remove or reduce these contaminants can improve respiratory comfort, reduce allergy or asthma triggers, and generally support healthier indoor air.
How does an Ionmax dehumidifier work, and what is special about their desiccant units?
Many Ionmax dehumidifiers use a desiccant rotor (adsorption) mechanism. In these units, a desiccant material (e.g. zeolite) adsorbs water vapor from the air. The moisture-laden desiccant is then regenerated (i.e. dried) by a flow of warm air, and the process repeats.
Because of this approach, their dehumidifiers perform relatively consistently across a wider range of temperatures (compared to standard compressor dehumidifiers), and can reach lower humidity levels. Some models also include “laundry mode” to help dry indoor clothes and silver-nano filters to reduce bacteria growth.
How often should I replace or clean filters in Ionmax air purifiers?
It depends on the model and how heavily you use it, but in general the filters should be checked every few months and replaced (or cleaned if washable) every 6–12 months for optimal performance.
Some newer models have filter indicator lights or app notifications to tell you when to change filters.
Do Ionmax air purifiers produce ozone?
According to Ionmax’s support documentation, their air purifiers are not ozone generators. The “ioniser” or negative ion features do not intentionally produce harmful levels of ozone.
Some models may produce trace amounts of reactive ions, but not to levels considered harmful under normal usage.
What is CADR, and why is it relevant?
CADR stands for Clean Air Delivery Rate. It is a standardized metric that describes how much filtered air an air purifier can deliver per unit time (for example, for dust, pollen, and smoke). A higher CADR generally means faster or more effective cleaning in a space. It helps you match an air purifier to the size of the room you want to treat.
Are Ionmax products safe to run continuously?
Yes, many Ionmax units are designed to run continuously. They often include features like timers, speed management, and safety protections.
It is generally safe, provided you follow the user manual, maintain filter cleanliness, and ensure adequate ventilation.