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Google Reviews
Sleep Solutions
4.7
(1010 reviews)
Top Quality Store
What people are saying
5 | 87% | |
4 | 8% | |
3 | 2% | |
2 | 1% | |
1 | 2% |
A
Easy Peasy - filter arrived on time.
G
I purchased the Wireless Bluetooth Headband. Frustrating from first use fiddling around with the control panel and the cabled buds inside the band. After just a few uses the control unit wouldn't charge as advertised (inside the band). Troubleshooting suggested removing from the band, did this but still would not charge. Contacted sleep solutions, sent them a short video of the charging error lights. Despite the product being less than 2 months old they sent me a pre-paid consignment note, to send the control panel & charging pad back to them - I was instructed to include a detailed explanation of the problem and of course my contact details. They would investigate and come back to me. I was also to ensure the product was packaged in a manner to prevent damage. What they should have done, given the age of the product is apologise and sent me a replacement. Unit is useless, I'll throw it out.
P
Quick delivery and great communication. Sound machine works perfectly for my daughters room
Bought online, after 9 days of having no notice about shipping I emailed them and only then they sent the package. It's been two weeks and I still haven't been delivered.
A
Easy to order quick delivery and very happy with product.
A
Item deliverd fast
L
Excellent product, excellent customer service and very fast delivery. I will say, however, that I find the headhand too hot at the moment. This can't really be helped. But if you tend to run hot or get hot flushes, consider this.
We couldn't believe how fast the electric blankets got here from Sydney. Just 3 days by Australia post to Toowoomba. The products have all the features we wanted as well.
About MedSense
MedSense is a trusted name in home medical diagnostics, specifically designed to bridge the gap between professional clinical equipment and easy-to-use consumer devices. In an era where health monitoring has become a daily priority for families, MedSense has established itself as a go-to brand for accuracy, hygiene, and speed. The brand is best known for its Non-Contact Infrared Thermometers, which have become essential tools for parents of young children.
Unlike traditional stick thermometers that require an invasive or uncomfortable wait time, MedSense devices utilize advanced infrared sensors to provide medical-grade temperature readings in under one second. With full approval from the Therapeutic Goods Administration (TGA) in Australia, MedSense offers peace of mind to caregivers, allowing them to monitor a loved one’s health without disrupting their rest.
Mission, Vision & Innovation
MedSense’s mission is to provide "Clinical Accuracy, Simplified." They operate on the vision that monitoring health at home should be stress-free, hygienic, and precise. Innovation for the brand is centered on their Smart Fever Technology. Recognizing that interpreting a number can be stressful in the middle of the night, MedSense thermometers feature a Tri-Colour Backlight System.
The screen lights up Green for a normal temperature, Orange for a slight elevation, and Red for a high fever, giving parents an immediate visual cue alongside the numerical reading. Furthermore, their innovation in Dual-Mode Functionality allows the same device to measure not just body temperature, but also the temperature of objects (like milk bottles or bath water) and room ambience.
Sleep Solutions is NDIS Registered and Approved
Australian Buying Guides
Let Us Help You Choose the Right Product For Your Needs
View Our Buying GuidesDon't stay up late at night worrying if you've made the right choice 😉
Australian Buying Guides
Let Us Help You Choose the Right Product For Your Needs
View Our Buying GuidesDon't stay up late at night worrying if you've made the right choice 😉
Frequently Asked Questions
How does a non-contact thermometer work?
The MedSense thermometer works by using a specialized lens to focus the infrared light (heat) emitting from the forehead onto a detector (thermopile). The sensor absorbs this energy and converts it into an electrical signal, which the microprocessor translates into a temperature reading on the screen. It does not emit radiation into the brain; it passively reads the heat coming off the body.
Is MedSense TGA approved?
Yes. MedSense thermometers are listed on the Australian Register of Therapeutic Goods (ARTG). This means they have met the rigorous standards for safety, quality, and performance required by the Australian government for medical devices. This is a crucial distinction from cheap, generic thermometers often found on general marketplaces.
Can I take my baby's temperature while they are asleep?
Yes, this is the primary benefit of the MedSense range. Because the device is Non-Contact (usually held 1-5cm away from the forehead) and reads in just 1 second, you can check a sleeping child's temperature without touching them, undressing them, or waking them up. The device also features a "Silent Mode" to mute the beep.
What is "Object Mode"?
MedSense thermometers typically have a switch or button to toggle between "Body" and "Object" modes.
- Body Mode: Calibrated specifically for human skin temperature ranges.
- Object Mode: Measures surface temperature. This is incredibly useful for parents to check if baby formula is too hot, if bath water is safe, or to check the ambient room temperature.
Why does the screen turn Red?
This is the built-in Fever Alarm.
- Green: Normal temperature (e.g., < 37.3°C).
- Orange/Yellow: Elevated temperature/Low-grade fever (e.g., 37.4°C - 37.9°C).
- Red: High fever (e.g., > 38.0°C). Note: Specific temperature ranges may vary slightly by model, so always check the user manual.