Welcare

Easy Peasy - filter arrived on time.

I purchased the Wireless Bluetooth Headband. Frustrating from first use fiddling around with the control panel and the cabled buds inside the band. After just a few uses the control unit wouldn't charge as advertised (inside the band). Troubleshooting suggested removing from the band, did this but still would not charge. Contacted sleep solutions, sent them a short video of the charging error lights. Despite the product being less than 2 months old they sent me a pre-paid consignment note, to send the control panel & charging pad back to them - I was instructed to include a detailed explanation of the problem and of course my contact details. They would investigate and come back to me. I was also to ensure the product was packaged in a manner to prevent damage. What they should have done, given the age of the product is apologise and sent me a replacement. Unit is useless, I'll throw it out.

Quick delivery and great communication. Sound machine works perfectly for my daughters room

Bought online, after 9 days of having no notice about shipping I emailed them and only then they sent the package. It's been two weeks and I still haven't been delivered.

Easy to order quick delivery and very happy with product.

Item deliverd fast

Excellent product, excellent customer service and very fast delivery. I will say, however, that I find the headhand too hot at the moment. This can't really be helped. But if you tend to run hot or get hot flushes, consider this.

We couldn't believe how fast the electric blankets got here from Sydney. Just 3 days by Australia post to Toowoomba. The products have all the features we wanted as well.