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Google Reviews
5 | 87% | |
4 | 8% | |
3 | 2% | |
2 | 1% | |
1 | 2% |
Easy Peasy - filter arrived on time.
I purchased the Wireless Bluetooth Headband. Frustrating from first use fiddling around with the control panel and the cabled buds inside the band. After just a few uses the control unit wouldn't charge as advertised (inside the band). Troubleshooting suggested removing from the band, did this but still would not charge. Contacted sleep solutions, sent them a short video of the charging error lights. Despite the product being less than 2 months old they sent me a pre-paid consignment note, to send the control panel & charging pad back to them - I was instructed to include a detailed explanation of the problem and of course my contact details. They would investigate and come back to me. I was also to ensure the product was packaged in a manner to prevent damage. What they should have done, given the age of the product is apologise and sent me a replacement. Unit is useless, I'll throw it out.
Quick delivery and great communication. Sound machine works perfectly for my daughters room
Bought online, after 9 days of having no notice about shipping I emailed them and only then they sent the package. It's been two weeks and I still haven't been delivered.
Easy to order quick delivery and very happy with product.
Item deliverd fast
Excellent product, excellent customer service and very fast delivery. I will say, however, that I find the headhand too hot at the moment. This can't really be helped. But if you tend to run hot or get hot flushes, consider this.
We couldn't believe how fast the electric blankets got here from Sydney. Just 3 days by Australia post to Toowoomba. The products have all the features we wanted as well.
ergoPouch is an award-winning Australian brand that has become a "must-have" for new parents, famous for its premium, ergonomically designed swaddles, sleeping bags, and sleep suits. Founded in 2009 by sleep-deprived mum Alina Sack, the brand was born from a desire to create a sleeping solution that would keep a baby securely swaddled without overheating. Today, ergoPouch is a global leader in the baby sleep category, renowned for using natural, organic fibers like cotton, bamboo, and merino wool.
They are best known for their pioneering TOG Rating System for baby sleepwear, which simplifies the complex task of dressing a child for bed by providing clear, temperature-based guidelines. From the "Cocoon Swaddle Bag" for newborns to the "Sleep Suit Bag" for toddlers, ergoPouch products are designed to support safe, healthy sleep development at every stage of a child’s life.
ergoPouch’s mission is to give parents confidence and children comfort, operating on the belief that "natural fibers breathe better." Their vision is to be the world's most trusted expert in baby sleepwear, ensuring every child sleeps safely and soundly. Innovation is at the heart of their success, particularly in their 2-in-1 Design philosophy. The signature Cocoon Swaddle Bag features arm poppers that allow parents to transition a baby from arms-in swaddling to arms-out sleeping without buying a new product, making the transition seamless and cost-effective.
Furthermore, they are innovators in "hip-healthy" design; all their pouches are bell-shaped at the bottom to allow for proper hip flexion and abduction, earning them designation as "Hip Healthy" by the International Hip Dysplasia Institute.
Sleep Solutions is NDIS Registered and Approved
TOG stands for "Thermal Overall Grade," a unit of measurement used to calculate the thermal insulation of a product (how warm it is). ergoPouch uses this system to help parents choose the right bag for their room temperature.
Babies cannot regulate their body temperature as well as adults. Synthetic fibers (like polyester fleece) can trap heat and cause overheating. ergoPouch uses organic cotton, bamboo, and wool because these natural fibers are breathable, allowing moisture to evaporate and keeping the baby's temperature consistent and safe.
The Cocoon Swaddle Bag is for newborns (0-12 months) who need the security of being swaddled (arms in) to suppress the startle reflex. The Jersey Sleeping Bag is for older babies (8 months+) who have already rolled over and need to sleep with their arms out; it is a slim-fit sleeping bag that feels like a comfortable blanket they cannot kick off.
Yes. ergoPouch products are officially recognized as "Hip Healthy" by the International Hip Dysplasia Institute. The bags are designed with a wide, bell-shaped bottom that allows the baby's legs to flop outwards in a natural "frog leg" position, which is crucial for correct hip joint development.
Generally, the purpose of a TOG-rated sleeping bag is to replace blankets, which can pose a suffocation risk (SIDS). If you choose the correct TOG for the room temperature, you should not need additional blankets. However, for very cold nights, ergoPouch suggests layering clothes underneath the bag (like a bodysuit or pyjamas) rather than adding blankets over the top.