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Google Reviews
5 | 87% | |
4 | 8% | |
3 | 2% | |
2 | 1% | |
1 | 2% |
Easy Peasy - filter arrived on time.
I purchased the Wireless Bluetooth Headband. Frustrating from first use fiddling around with the control panel and the cabled buds inside the band. After just a few uses the control unit wouldn't charge as advertised (inside the band). Troubleshooting suggested removing from the band, did this but still would not charge. Contacted sleep solutions, sent them a short video of the charging error lights. Despite the product being less than 2 months old they sent me a pre-paid consignment note, to send the control panel & charging pad back to them - I was instructed to include a detailed explanation of the problem and of course my contact details. They would investigate and come back to me. I was also to ensure the product was packaged in a manner to prevent damage. What they should have done, given the age of the product is apologise and sent me a replacement. Unit is useless, I'll throw it out.
Quick delivery and great communication. Sound machine works perfectly for my daughters room
Bought online, after 9 days of having no notice about shipping I emailed them and only then they sent the package. It's been two weeks and I still haven't been delivered.
Easy to order quick delivery and very happy with product.
Item deliverd fast
Excellent product, excellent customer service and very fast delivery. I will say, however, that I find the headhand too hot at the moment. This can't really be helped. But if you tend to run hot or get hot flushes, consider this.
We couldn't believe how fast the electric blankets got here from Sydney. Just 3 days by Australia post to Toowoomba. The products have all the features we wanted as well.
Malem Medical is widely regarded as the "Gold Standard" in the treatment of enuresis (bedwetting). Founded in the UK in 1979 by Dr. Hilal Malem, the company revolutionized the industry by inventing the world's first wearable bedwetting alarm. Before Malem, alarms were cumbersome "pad and bell" systems that required the child to sleep on a wired mat; Dr. Malem’s innovation allowed the child to move freely, making the treatment more effective and dignified.
Today, Malem offers the most comprehensive range of alarms in the world, trusted by pediatric clinics, hospitals, and the NHS for their durability and clinical success rates. They are best known for the Malem Ultimate (MO4), a wearable device that combines sound, vibration, and light to wake even the deepest sleepers. Unlike diapers which merely manage the problem, Malem alarms are designed to cure bedwetting through "Conditioned Learning," training the brain to recognize the bladder's full signals.
Malem’s mission is to provide a permanent cure for bedwetting, restoring confidence and happiness to children and their families. Their vision is that no child should suffer the social stigma of bedwetting when a safe, drug-free solution exists. Innovation is the heartbeat of the brand, most famously seen in their solution to "Auditory Accommodation" (tuning out a sound). Realizing that children often get used to a single alarm tone and sleep through it, Malem invented the 8-Tone Selectable alarm, which cycles through different sounds to shock the brain into waking up.
Furthermore, they pioneered the Easy-Clip® Sensor, a highly sensitive mechanism that clips securely to the outside of the underwear, detecting the very first drop of moisture without the need for sewing or uncomfortable internal pads.
Sleep Solutions is NDIS Registered and Approved
The 8-Tone (Multi-Tone) model is designed to prevent Auditory Accommodation. This is a phenomenon where the brain gets used to a repetitive sound (like a fan or a single beep) and ignores it. By setting the alarm to "Random" or cycling through 8 distinct sounds, the alarm surprises the child’s brain each night, making it significantly harder to sleep through. This is often recommended for "deep sleepers."
It works through Conditioning Therapy. When the child wets, the alarm sounds immediately. This wakes the child up while the bladder is releasing urine. Over weeks of repetition, the brain creates a link between the feeling of a full bladder and the action of waking up. Eventually, the child wakes up before the alarm goes off, or learns to sleep through the night while holding on.
Proper cleaning is crucial. If urine residue builds up on the sensor, it can become conductive and cause the alarm to go off continuously or not at all. You should clean the sensor tip regularly with an old toothbrush and soapy water to scrub away invisible salts, then rinse and dry thoroughly.
The Malem Ultimate Recordable (MO5) allows parents to record their own voice or a specific message (e.g., "John, wake up and go to the toilet!"). Clinical studies suggest that some children wake up faster to the sound of a parent's voice than to a mechanical buzzer. This model is often recommended for children with special needs or anxiety.