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Google Reviews
Sleep Solutions
4.7
(1012 reviews)
Top Quality Store
What people are saying
5 | 87% | |
4 | 8% | |
3 | 2% | |
2 | 1% | |
1 | 2% |
A
Easy Peasy - filter arrived on time.
G
I purchased the Wireless Bluetooth Headband. Frustrating from first use fiddling around with the control panel and the cabled buds inside the band. After just a few uses the control unit wouldn't charge as advertised (inside the band). Troubleshooting suggested removing from the band, did this but still would not charge. Contacted sleep solutions, sent them a short video of the charging error lights. Despite the product being less than 2 months old they sent me a pre-paid consignment note, to send the control panel & charging pad back to them - I was instructed to include a detailed explanation of the problem and of course my contact details. They would investigate and come back to me. I was also to ensure the product was packaged in a manner to prevent damage. What they should have done, given the age of the product is apologise and sent me a replacement. Unit is useless, I'll throw it out.
P
Quick delivery and great communication. Sound machine works perfectly for my daughters room
Bought online, after 9 days of having no notice about shipping I emailed them and only then they sent the package. It's been two weeks and I still haven't been delivered.
A
Easy to order quick delivery and very happy with product.
A
Item deliverd fast
L
Excellent product, excellent customer service and very fast delivery. I will say, however, that I find the headhand too hot at the moment. This can't really be helped. But if you tend to run hot or get hot flushes, consider this.
We couldn't believe how fast the electric blankets got here from Sydney. Just 3 days by Australia post to Toowoomba. The products have all the features we wanted as well.
About Moonshadow
Moonshadow is a premium Australian bedding brand that sits at the intersection of luxury comfort and advanced sleep wellness. A flagship brand of Sleep Corp (the same innovative Australian company behind Protect-A-Bed), Moonshadow is designed for sleepers who demand more than just aesthetics from their linen. While traditional brands focus on thread count, Moonshadow focuses on "performance fibers."
They are best known for their use of technical materials like Tencel™, Graphene, and Copper, creating sheets and pillows that actively regulate temperature and promote hygiene. Sold in major retailers like Myer and specialized sleep boutiques, Moonshadow products are instantly recognizable by their focus on "silky" textures and their endorsement by the National Asthma Council Australia’s Sensitive Choice® program.
Mission, Vision & Innovation
Moonshadow’s mission is to "fuse nature with science for a restorative sleep." They operate on the vision that the fabric touching your skin should actively improve your sleep quality, not just cover the mattress. Innovation is the brand's primary driver, specifically in Textile Infusion Technology.
Their Pure Balance range features fabrics infused with Graphene (a Nobel Prize-winning material known for thermal conductivity) to redistribute body heat, keeping hot sleepers cool. Similarly, their Sleep Revival range utilizes Copper-infused threads, harnessing copper's natural antibacterial and anti-inflammatory properties to create a cleaner, healthier sleep environment that is believed to be beneficial for skin renewal.
Sleep Solutions is NDIS Registered and Approved
Australian Buying Guides
Let Us Help You Choose the Right Product For Your Needs
View Our Buying GuidesDon't stay up late at night worrying if you've made the right choice 😉
Australian Buying Guides
Let Us Help You Choose the Right Product For Your Needs
View Our Buying GuidesDon't stay up late at night worrying if you've made the right choice 😉
Frequently Asked Questions
What is the "Silky Touch" range?
The Silky Touch collection is Moonshadow’s bestseller. It is made from 100% Tencel™ Lyocell, a botanical fiber derived from sustainably sourced wood pulp. Unlike cotton, Tencel is naturally silky smooth, frictionless (great for hair and skin), and highly absorbent, wicking moisture away 50% more effectively than cotton. It is ideal for people with eczema or sensitive skin.
How does Graphene bedding work?
In the Pure Balance range, graphene—an ultra-thin layer of carbon—is infused into the fabric fibers. Graphene is an excellent conductor of heat. When you sleep, the fabric pulls excess heat away from your body and disperses it across the surface of the sheet, preventing hot spots and night sweats. It also has natural antibacterial properties.
Are Moonshadow products suitable for asthma sufferers?
Yes. Most Moonshadow ranges, including the Silky Touch and Sleep Revival collections, carry the Sensitive Choice® Blue Butterfly logo. This indicates that they have been reviewed by the National Asthma Council Australia and are free from harmful chemicals and triggers, making them a safe choice for those with asthma and allergies.
What is the "Thermocool" pillow?
Moonshadow offers a range of memory foam pillows under the Thermocool label. These pillows feature a specialized "Phase Change Material" (PCM) cover or gel infusion that is cool to the touch. They are designed to absorb and release heat to maintain a constant, comfortable temperature around the head and neck throughout the night.
Can I wash Tencel and Infused sheets?
Yes. Despite being high-tech, Moonshadow sheets are designed for everyday use. They are machine washable. However, Tencel is a delicate fiber when wet; it is recommended to wash them on a gentle/delicate cycle with cold or warm water and a mild detergent. Avoid high heat in the tumble dryer to prevent shrinkage or damage to the fibers.