How to troubleshoot charging problems with bluetooth Sleepphones?

When charging your Sleepphones, please make sure of the following:

• Ensure that you are using the original charging cable supplied with the SleepPhones

• Please ensure that the charging plug is fully inserted into the Bluetooth module

• The red light will come on while charging and will turn off once the module is fully charged.

• Make sure you are pressing down on the on/off power button for long enough for the unit to turn on (about 3 seconds until it blinks slowly)

SleepPhones specify that the SleepPhones should only be recharged with a wall adapter or computer USB port that is 5V and 1000mA.

Older USB wall adapters tend to provide lower amperage, which may charge the unit slower but helps to prolong battery life.
Using a fast charger or higher powered USB charger may damage your battery and invalidate the warranty
If you don't have a suitable low amperage charger - we sell SleepPhones wall chargers and cables here: USB wall adapter charger and micro USB charging cable
SleepPhones also recommend charging for at least 3 hours after every use to ensure a full battery for your next use.

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