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Google Reviews
Sleep Solutions
4.7
(1007 reviews)
Top Quality Store
What people are saying
5 | 87% | |
4 | 8% | |
3 | 2% | |
2 | 1% | |
1 | 2% |
C
When I have rang and enquired about any product information I have always received prompt up to date details about items I have wanted to purchase. The staff at Sleep Solutions are professional, polite and nothing is too much trouble for them when ordering and the ongoing communciation with 'products in transit' is second to none. Highly recommend this company. Christine
A
On time and a great product
Good quality, great price, sleep phones are comfortable and work very well. Highly reccomend this product and company
L
Helpful staff, quick delivery and products to help support people with tinnitus / decreased sound tolerance.
A
Easy Peasy - filter arrived on time.
G
I purchased the Wireless Bluetooth Headband. Frustrating from first use fiddling around with the control panel and the cabled buds inside the band. After just a few uses the control unit wouldn't charge as advertised (inside the band). Troubleshooting suggested removing from the band, did this but still would not charge. Contacted sleep solutions, sent them a short video of the charging error lights. Despite the product being less than 2 months old they sent me a pre-paid consignment note, to send the control panel & charging pad back to them - I was instructed to include a detailed explanation of the problem and of course my contact details. They would investigate and come back to me. I was also to ensure the product was packaged in a manner to prevent damage. What they should have done, given the age of the product is apologise and sent me a replacement. Unit is useless, I'll throw it out.
P
Quick delivery and great communication. Sound machine works perfectly for my daughters room
Bought online, after 9 days of having no notice about shipping I emailed them and only then they sent the package. It's been two weeks and I still haven't been delivered.
About Charlie's Pet
Charlie's Pet, often simply known as "Charlie's," is a beloved Australian brand that has redefined the standard for pet living by blending superior animal comfort with modern interior design. Recognizing that pets are cherished family members, Charlie's creates products that are not only functional for the animal but also aesthetically pleasing for the owner.
The brand is best known for its ability to produce "furniture-grade" pet accessories, moving away from unsightly plastic and foam to offer stylish wooden bed frames, luxe faux fur loungers, and chic corduroy nests that complement contemporary home decor. From their viral "Snookie" hooded beds designed to soothe anxious dogs to their durable, elevated bamboo hammocks for outdoor lounging, Charlie's Pet ensures that your furry companion sleeps just as well as you do, without compromising the style of your home.
Mission, Vision & Innovation
The driving mission behind Charlie's Pet is simple: "Return the love." They believe that because pets dedicate their lives to enriching ours, they deserve a living range that enriches theirs. Their vision is to create a seamless integration between human and pet living spaces, where pet accessories are celebrated features rather than clutter. Innovation is at the core of this philosophy, most notably seen in their development of Calming Technology.
Charlie's was one of the first to popularize the "hooded" bed design in Australia, providing a cave-like sanctuary that taps into a dog's natural burrowing instinct to reduce anxiety during storms or separation. Additionally, they innovate with materials, utilizing naturally antibacterial bamboo for their elevated beds and orthopaedic memory foam to support aging joints, ensuring their products support the long-term health of pets.
Sleep Solutions is NDIS Registered and Approved
Australian Buying Guides
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Australian Buying Guides
Let Us Help You Choose the Right Product For Your Needs
View Our Buying GuidesDon't stay up late at night worrying if you've made the right choice 😉
Frequently Asked Questions
What is the "Snookie" Hooded Bed?
The Snookie is Charlie's signature product. It is a calming pet bed featuring a soft, attached blanket "hood" that stays open, allowing pets to burrow inside easily. This cave-like environment provides a sense of security and warmth, making it highly effective for pets that suffer from anxiety or fear of loud noises like thunder and fireworks.
Are Charlie's Pet bed covers washable?
Yes, practicality is a key design element for Charlie's. Most of their fabric beds, including the faux fur and corduroy ranges, feature removable covers with hidden zippers. These covers can be machine washed on a gentle, cool cycle to keep them fresh and hygienic. Always check the specific care label on your item.
Do Charlie's wooden pet beds require assembly?
Yes, the furniture-style wooden beds (such as their timber sofa frames or bamboo hammocks) typically arrive flat-packed and require some minor assembly. However, they are designed for easy setup with clear instructions and usually include all necessary tools, allowing you to build a sturdy piece of furniture in minutes.
Are there Charlie's products for outdoor use?
Absolutely. Charlie's offers a specific range of "Adventure" and "Splash Society" products designed for the outdoors. This includes elevated trampoline beds that allow airflow to keep pets cool, as well as foldable pet pools and water-resistant sleeping mats perfect for camping or patio use.
What is the difference between the "Calming" bed and a regular bed?
Charlie's "Calming" beds (often the donut or shag-pile style) are engineered with raised rims and ultra-soft, long-pile faux fur. The raised rim provides head and neck support while mimicking the sensation of curling up against a mother’s fur. This design helps to lower the heart rate and relax the nervous system of pets, whereas a regular bed may just be a flat mattress without these anxiety-reducing features.