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Google Reviews
5 | 87% | |
4 | 8% | |
3 | 2% | |
2 | 1% | |
1 | 2% |
When I have rang and enquired about any product information I have always received prompt up to date details about items I have wanted to purchase. The staff at Sleep Solutions are professional, polite and nothing is too much trouble for them when ordering and the ongoing communciation with 'products in transit' is second to none. Highly recommend this company. Christine
On time and a great product
Good quality, great price, sleep phones are comfortable and work very well. Highly reccomend this product and company
Helpful staff, quick delivery and products to help support people with tinnitus / decreased sound tolerance.
Easy Peasy - filter arrived on time.
I purchased the Wireless Bluetooth Headband. Frustrating from first use fiddling around with the control panel and the cabled buds inside the band. After just a few uses the control unit wouldn't charge as advertised (inside the band). Troubleshooting suggested removing from the band, did this but still would not charge. Contacted sleep solutions, sent them a short video of the charging error lights. Despite the product being less than 2 months old they sent me a pre-paid consignment note, to send the control panel & charging pad back to them - I was instructed to include a detailed explanation of the problem and of course my contact details. They would investigate and come back to me. I was also to ensure the product was packaged in a manner to prevent damage. What they should have done, given the age of the product is apologise and sent me a replacement. Unit is useless, I'll throw it out.
Quick delivery and great communication. Sound machine works perfectly for my daughters room
Bought online, after 9 days of having no notice about shipping I emailed them and only then they sent the package. It's been two weeks and I still haven't been delivered.
Cloud Linen is an Australian-owned bedding brand that has mastered the art of bringing five-star hotel luxury into the residential bedroom. True to its name, the brand focuses on creating a "cloud-like" sleep experience, specializing in premium bedding essentials that balance supreme softness with durability. Cloud Linen is best known for its signature Hotel Cloud Collection™, a range of quilts, pillows, and toppers designed to mimic the plush, lofty feel of high-end resort bedding without the use of animal products.
Beyond their famous fills, the brand offers a sophisticated selection of bed linen, including organic cotton sheet sets, silky bamboo blends, and vintage-washed quilt covers. With a design philosophy grounded in neutral palettes and natural textures, Cloud Linen provides the foundational elements for a serene, sanctuary-like sleep environment.
Cloud Linen’s mission is to elevate the "everyday sleep" to an "everyday escape." They operate on the vision that the comfort experienced in a luxury hotel should not be limited to holidays but should be the standard for every night at home. Innovation at Cloud Linen is centered on their pursuit of the perfect down alternative.
They have developed a proprietary finely spun microfiber fill for their Hotel Cloud Collection™ that offers the thermal properties and loft of goose down while being 100% vegan, hypoallergenic, and cruelty-free. This technology allows allergy sufferers to enjoy the "sink-in" softness of a feather bed without the associated sneezes or maintenance issues, bridging the gap between ethical manufacturing and opulent comfort.
Sleep Solutions is NDIS Registered and Approved
The Hotel Cloud Collection™ is Cloud Linen's flagship range of quilts, pillows, and mattress toppers. It is designed to replicate the specific weight, drape, and fluffiness of bedding found in 5-star hotels. The products use a unique, high-loft microfiber filling that feels like a mixture of feathers and silk, providing exceptional warmth and softness.
Yes. Unlike traditional feather or down quilts which can trap dust and trigger allergies, Cloud Linen’s microfiber fills are naturally hypoallergenic. They are resistant to dust mites and do not contain any animal products, making them an excellent choice for asthmatics and those with sensitive skin.
To maintain the "cloud-like" loft, it is recommended to air your quilt regularly in the sunlight. While many of the products are technically machine washable, due to their large size and heavy weight when wet, Cloud Linen often recommends spot cleaning or professional laundering for their heavier quilts to prevent clumping and ensure they dry completely.
Cloud Linen offers both. Organic Cotton sheets are known for their crisp, cool feel and breathability; they get softer with every wash and are great for those who like a "fresh" bed feel. Bamboo Cotton blends are silkier, have a natural sheen, and are extremely moisture-wicking, making them ideal for hot sleepers who need temperature regulation.
Yes, Cloud Linen is proudly Australian-owned and operated. Their products are designed in their Melbourne studio to suit the Australian climate, ensuring that their summer quilts are breathable enough for humid nights and their winter ranges offer sufficient warmth for cooler regions.