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Google Reviews
Sleep Solutions
4.7
(1007 reviews)
Top Quality Store
What people are saying
5 | 87% | |
4 | 8% | |
3 | 2% | |
2 | 1% | |
1 | 2% |
C
When I have rang and enquired about any product information I have always received prompt up to date details about items I have wanted to purchase. The staff at Sleep Solutions are professional, polite and nothing is too much trouble for them when ordering and the ongoing communciation with 'products in transit' is second to none. Highly recommend this company. Christine
A
On time and a great product
Good quality, great price, sleep phones are comfortable and work very well. Highly reccomend this product and company
L
Helpful staff, quick delivery and products to help support people with tinnitus / decreased sound tolerance.
A
Easy Peasy - filter arrived on time.
G
I purchased the Wireless Bluetooth Headband. Frustrating from first use fiddling around with the control panel and the cabled buds inside the band. After just a few uses the control unit wouldn't charge as advertised (inside the band). Troubleshooting suggested removing from the band, did this but still would not charge. Contacted sleep solutions, sent them a short video of the charging error lights. Despite the product being less than 2 months old they sent me a pre-paid consignment note, to send the control panel & charging pad back to them - I was instructed to include a detailed explanation of the problem and of course my contact details. They would investigate and come back to me. I was also to ensure the product was packaged in a manner to prevent damage. What they should have done, given the age of the product is apologise and sent me a replacement. Unit is useless, I'll throw it out.
P
Quick delivery and great communication. Sound machine works perfectly for my daughters room
Bought online, after 9 days of having no notice about shipping I emailed them and only then they sent the package. It's been two weeks and I still haven't been delivered.
About DearJane
DearJane Medical is a premier Australian-owned healthcare brand and online retailer dedicated to bridging the gap between hospital-grade care and home comfort. Established with a deep understanding of the challenges faced by the elderly and those living with disabilities, DearJane has become a trusted "partner in health" for thousands of Australians. The company specializes in a vast array of medical, rehabilitation, and aged care equipment—ranging from mobility aids like rollators and wheelchairs to daily living essentials such as shower chairs and pressure-relief cushions.
Beyond acting as a distributor for world-class medical brands, DearJane is renowned for its private label, DJMed, which offers high-quality, clinical-standard devices at accessible price points. Whether equipping a professional care facility or modifying a private home for "aging in place," DearJane provides the tools necessary to navigate health challenges with confidence and ease.
Mission, Vision & Innovation
The core mission of DearJane Medical is centered on three pillars: Independence, Dignity, and Quality of Life. They operate on the vision that physical limitations should not define a person's lifestyle, striving to provide solutions that empower individuals to live as autonomously as possible. Innovation at DearJane is driven by their commitment to "accessible healthcare."
They actively evaluate, design, and produce new products under their DJMed line to address specific gaps in the market, ensuring that professional-grade medical devices—such as advanced oxygen concentrators and ergonomic patient lifters—are available and affordable for the general public. By combining robust e-commerce technology with empathetic, expert advice, DearJane innovates the traditional medical supply chain, making it easier for families to access critical support equipment without the clinical complexity.
Sleep Solutions is NDIS Registered and Approved
Australian Buying Guides
Let Us Help You Choose the Right Product For Your Needs
View Our Buying GuidesDon't stay up late at night worrying if you've made the right choice 😉
Australian Buying Guides
Let Us Help You Choose the Right Product For Your Needs
View Our Buying GuidesDon't stay up late at night worrying if you've made the right choice 😉
Frequently Asked Questions
Is DearJane Medical an NDIS provider?
Yes, DearJane Medical is a registered NDIS (National Disability Insurance Scheme) provider. This means that NDIS participants can purchase assistive technology and consumables from DearJane using their funding. They are experienced in processing NDIS orders and can provide the necessary invoices and quotes required for plan managers.
What is the DJMed product range?
DJMed is DearJane’s exclusive private label of medical equipment. This range includes high-performance items such as wheelchairs, pressure care mattresses, nebulizers, and patient monitors. These products are designed to meet strict clinical standards while offering excellent value, making professional healthcare technology available for home use.
Do I need a doctor's referral to purchase from DearJane?
Generally, no. You do not need a referral or prescription to purchase most equipment from DearJane Medical, such as walkers, shower stools, or daily living aids. However, for specialized respiratory devices like CPAP machines or oxygen concentrators, medical advice or a prescription is often recommended to ensure the therapy is suitable for your specific condition.