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Google Reviews
Sleep Solutions
4.7
(1007 reviews)
Top Quality Store
What people are saying
5 | 87% | |
4 | 8% | |
3 | 2% | |
2 | 1% | |
1 | 2% |
C
When I have rang and enquired about any product information I have always received prompt up to date details about items I have wanted to purchase. The staff at Sleep Solutions are professional, polite and nothing is too much trouble for them when ordering and the ongoing communciation with 'products in transit' is second to none. Highly recommend this company. Christine
A
On time and a great product
Good quality, great price, sleep phones are comfortable and work very well. Highly reccomend this product and company
L
Helpful staff, quick delivery and products to help support people with tinnitus / decreased sound tolerance.
A
Easy Peasy - filter arrived on time.
G
I purchased the Wireless Bluetooth Headband. Frustrating from first use fiddling around with the control panel and the cabled buds inside the band. After just a few uses the control unit wouldn't charge as advertised (inside the band). Troubleshooting suggested removing from the band, did this but still would not charge. Contacted sleep solutions, sent them a short video of the charging error lights. Despite the product being less than 2 months old they sent me a pre-paid consignment note, to send the control panel & charging pad back to them - I was instructed to include a detailed explanation of the problem and of course my contact details. They would investigate and come back to me. I was also to ensure the product was packaged in a manner to prevent damage. What they should have done, given the age of the product is apologise and sent me a replacement. Unit is useless, I'll throw it out.
P
Quick delivery and great communication. Sound machine works perfectly for my daughters room
Bought online, after 9 days of having no notice about shipping I emailed them and only then they sent the package. It's been two weeks and I still haven't been delivered.
About Serene
Serene is a contemporary bedding and homewares brand dedicated to transforming the bedroom into a peaceful, sophisticated sanctuary. Widely popular across the UK and Australia, the brand bridges the gap between high-end boutique aesthetics and accessible everyday luxury. Serene is celebrated for its highly tactile designs—eschewing flat, basic prints in favor of intricate jacquards, elegant ruching, and waffle textures.
They are a staple for homeowners looking to elevate their sleep space, offering everything from opulent patterned duvet cover sets to their highly sought-after 400TC Bamboo Cotton Sateen sheets and ultra-cozy winter throws.
Mission, Vision & Innovation
Serene’s mission is to "create a tranquil and stylish atmosphere in every home." They operate on the vision that bedroom decor should be a seamless blend of visual elegance and physical comfort. The brand's core innovation lies in Textural Layering and Fabric Blending.
Rather than relying solely on standard 100% cotton, Serene heavily utilizes hybrid fabrics to maximize comfort and longevity. Their signature Bamboo Cotton Sateen range expertly marries the moisture-wicking, hypoallergenic, and silky properties of bamboo with the robust strength of natural cotton. Furthermore, their winter ranges, such as the famous Hudson Fleece, feature a dual-layer innovation that pairs a smooth, decorative fleece face with a thick, heat-trapping Sherpa reverse.
Sleep Solutions is NDIS Registered and Approved
Australian Buying Guides
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National Disability Insurance Scheme
Sleep Solutions is a registered NDIS provider
Sleep Solutions is registered as a provider with the NDIS
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Frequently Asked Questions
What is the Serene brand known for?
Serene is a bed linen brand known for its Scandinavian-inspired aesthetic — clean, minimal design with modern seasonal colour palettes — combined with high thread count fabrics and premium quality at an accessible price point. The brand is designed for people who want their bedroom to feel calm and considered without spending a fortune on designer homewares.
What products does Serene offer?
The Serene range focuses on bedroom essentials including sheet sets, quilt covers, pillowcases, and bedding accessories. Products are designed to work together cohesively, making it easy to refresh your bedroom with a coordinated, polished look. Collections are updated seasonally to keep up with contemporary colour and design trends.
What does "Scandi minimalism" mean in the context of Serene bedding?
Scandi — short for Scandinavian — design is a philosophy that originated in the Nordic countries, centred on simplicity, functionality, and the idea that everyday objects should be both beautiful and practical. In bedding, this translates to clean lines, uncluttered patterns, soft and natural-feeling colour palettes, and a focus on quality materials over decorative excess. Serene channels this approach to create bedding that feels effortlessly stylish without being loud or over-designed.
Is Serene bedding good quality for the price?
Yes — Serene is specifically positioned to offer higher thread count bedding and premium-feeling homewares at a price that makes quality accessible. The brand's appeal lies in delivering the kind of luxurious, well-made bed linen that you'd expect from more expensive labels, without the price tag to match. It's bedding designed to be both an everyday pleasure and genuinely lasting value.
How do I care for Serene bed linen?
As with most quality bed linen, Serene products are best washed in a gentle cold or warm cycle and tumble dried on a low heat setting or line dried to maintain their feel and longevity. Avoid high heat drying and harsh bleaching agents, which can break down fibres and fade colours over time. Following the care instructions on each product will keep your Serene bedding looking and feeling its best wash after wash.