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Google Reviews
5 | 87% | |
4 | 8% | |
3 | 2% | |
2 | 1% | |
1 | 2% |
When I have rang and enquired about any product information I have always received prompt up to date details about items I have wanted to purchase. The staff at Sleep Solutions are professional, polite and nothing is too much trouble for them when ordering and the ongoing communciation with 'products in transit' is second to none. Highly recommend this company. Christine
On time and a great product
Good quality, great price, sleep phones are comfortable and work very well. Highly reccomend this product and company
Helpful staff, quick delivery and products to help support people with tinnitus / decreased sound tolerance.
Easy Peasy - filter arrived on time.
I purchased the Wireless Bluetooth Headband. Frustrating from first use fiddling around with the control panel and the cabled buds inside the band. After just a few uses the control unit wouldn't charge as advertised (inside the band). Troubleshooting suggested removing from the band, did this but still would not charge. Contacted sleep solutions, sent them a short video of the charging error lights. Despite the product being less than 2 months old they sent me a pre-paid consignment note, to send the control panel & charging pad back to them - I was instructed to include a detailed explanation of the problem and of course my contact details. They would investigate and come back to me. I was also to ensure the product was packaged in a manner to prevent damage. What they should have done, given the age of the product is apologise and sent me a replacement. Unit is useless, I'll throw it out.
Quick delivery and great communication. Sound machine works perfectly for my daughters room
Bought online, after 9 days of having no notice about shipping I emailed them and only then they sent the package. It's been two weeks and I still haven't been delivered.
Tontine is an absolute institution in the Australian bedding market. With manufacturing roots tracing all the way back to 1870, it is arguably the most recognizable name in Australian bedrooms. While they produce an expansive range of mattress toppers and protectors, they are overwhelmingly famous for their pillows and quilts. In fact, Tontine is the official owner of the trademarked word "Doona," which has become the ubiquitous, genericized term Australians use for a duvet or quilt.
Now owned by the John Cotton Group, Tontine manufactures millions of pillows a year out of their Melbourne facility, providing everything from budget-friendly synthetic fills to premium Golden Plains Australian Wool and advanced memory foam.
Tontine's mission is to "help people across Australia enjoy the best possible sleep." Their vision is to combine their century of manufacturing heritage with modern, sustainable sleep technologies. A defining innovation that made Tontine a household name is their iconic Pillow Date Stamp. Recognizing that old pillows harbor dead skin, dust mites, and bacteria, Tontine began printing a "use by" date stamp directly on the tag of their pillows to remind Australians exactly when it is time to throw them out and replace them.
Technologically, they lead the market in hygiene with their Bioguard™ Treatment, which actively inhibits the growth of mould, bacteria, and dust mites. For temperature regulation, they utilize HydroCool® evaporative moisture management technology in their Comfortech range, which wicks sweat away from the body to keep the sleeper dry.
Sleep Solutions is NDIS Registered and Approved
Yes — Tontine is proudly Australian owned and has been manufacturing in Australia since 1956. More than 80% of Tontine products are made right here in Australia, with the manufacturing facility based in Campbellfield, Victoria. The brand has been a cornerstone of Australian bedding for over 70 years and remains one of the few major bedding brands that still produces the majority of its products domestically, supporting Australian jobs and local supply chains.
The Doona® is the original Australian quilt — trademarked by Tontine in 1972 — and has become so synonymous with bed quilts in Australia that "doona" is now used as a generic everyday term by most Australians, regardless of which brand they're referring to. The name is actually a registered trademark owned by Tontine, making it one of Australia's most successful examples of a brand name becoming a household word. Tontine's Doona® range covers all seasons and warmth levels, from lightweight summer quilts through to heavy winter options.
Tontine's pillow range is one of the most comprehensive available in Australia, covering a wide variety of fill types and profiles to suit every sleeper. Options include premium polyester, memory foam, latex, and down-like fills, in soft, medium, and firm feels, across low, medium, and high profiles. Specialised options include anti-allergy, stain-resistant, European, kids, and luxury pillows. Tontine also features innovative date stamps on their pillows — a helpful reminder of when it's time to replace them for optimal hygiene and support.
Tontine has addressed this common question directly by adding date stamps to their pillows — a simple but clever innovation that makes it easy to track how old your pillow is. As a general guideline, most pillows should be replaced every one to two years, as over time they lose their support and can accumulate allergens, dust mites, and bacteria that even regular washing can't fully address. Tontine's date stamp takes the guesswork out of this process entirely.
Yes. Tontine has a dedicated anti-allergy range of pillows and quilts designed specifically for people who suffer from allergies, asthma, or sensitivities to common bedding materials. These products use hypoallergenic fills and covers that resist dust mites, mould, and other common allergens, making them a practical and comfortable choice for allergy-sensitive sleepers of all ages, including children.