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Google Reviews
5 | 87% | |
4 | 8% | |
3 | 2% | |
2 | 1% | |
1 | 2% |
When I have rang and enquired about any product information I have always received prompt up to date details about items I have wanted to purchase. The staff at Sleep Solutions are professional, polite and nothing is too much trouble for them when ordering and the ongoing communciation with 'products in transit' is second to none. Highly recommend this company. Christine
On time and a great product
Good quality, great price, sleep phones are comfortable and work very well. Highly reccomend this product and company
Helpful staff, quick delivery and products to help support people with tinnitus / decreased sound tolerance.
Easy Peasy - filter arrived on time.
I purchased the Wireless Bluetooth Headband. Frustrating from first use fiddling around with the control panel and the cabled buds inside the band. After just a few uses the control unit wouldn't charge as advertised (inside the band). Troubleshooting suggested removing from the band, did this but still would not charge. Contacted sleep solutions, sent them a short video of the charging error lights. Despite the product being less than 2 months old they sent me a pre-paid consignment note, to send the control panel & charging pad back to them - I was instructed to include a detailed explanation of the problem and of course my contact details. They would investigate and come back to me. I was also to ensure the product was packaged in a manner to prevent damage. What they should have done, given the age of the product is apologise and sent me a replacement. Unit is useless, I'll throw it out.
Quick delivery and great communication. Sound machine works perfectly for my daughters room
Bought online, after 9 days of having no notice about shipping I emailed them and only then they sent the package. It's been two weeks and I still haven't been delivered.
Ubio (manufactured by the European health and orthopedic company Ubiotex) is a specialized medical brand dedicated to improving the quality of life for individuals with specific physical, respiratory, or postoperative needs. Unlike standard bedding brands that focus on aesthetics, Ubio engineers clinical-grade rest and mobility aids designed to solve complex physiological problems.
Widely distributed through medical suppliers, pharmacies, and sleep clinics (such as Sleep Solutions), the brand is highly regarded for its advanced pressure care cushions, postoperative pillows, and its highly popular Positional Therapy Belt for snoring and sleep apnea. Ubio serves as a critical bridge between hospital-grade rehabilitation equipment and comfortable home care.
Ubio’s mission is to "improve people's quality of life through effective, durable, and accessible orthopedic products." Their vision is to ensure that medical-grade rest and rehabilitation aids do not have to be prohibitively expensive or overly clinical in appearance. The brand's core innovation lies in Targeted Pressure Relief and Postural Control.
By utilizing specialized materials like their proprietary Saniluxe™ polyurethane, expanded polystyrene microbeads, and highly breathable bamboo fibers, Ubio creates products that prevent bedsores (decubitus ulcers) and maintain optimal body alignment. In the sleep wellness space, they innovate with simple but highly effective non-invasive wearables that physically train the body to maintain open airways without the need for complex electronic intervention.
Sleep Solutions is NDIS Registered and Approved
Ubio products are designed for people with specific clinical, medical, or therapeutic sleep needs — including those in aged care, people living with disability, patients in recovery or rehabilitation, CPAP therapy users, and individuals managing conditions such as snoring, sleep apnoea, or post-surgical eye pressure. The range is also suitable for households requiring a higher standard of mattress protection, such as those managing incontinence or infection control. Sleep Solutions Australia is an NDIS registered provider, so eligible participants may be able to access Ubio products through their NDIS funding.
The Ubio Side Sleeper CPAP Pillow is specifically engineered for CPAP and BiPAP mask users. It features pressure-free cut-outs on each side of the pillow that create space for the mask and hose, reducing the friction, shifting, and discomfort that commonly cause CPAP users to remove their masks during the night. The ergonomic cut-out design also reduces facial pressure from the mask itself. The pillow is made from an antibacterial material that prevents infections and contamination of CPAP equipment — an important consideration for both hygiene and therapy compliance over long-term use.
The Ubio Vinyl Mattress Protector is a fully encasing, zippered PVC vinyl cover that wraps around the entire mattress — not just the top surface — providing complete 360° waterproof protection. This level of encasement is particularly suited to settings where infection control is a priority, such as aged care facilities, disability support homes, or households managing continence issues. It can be easily wiped down and cleaned, making it more hygienic and durable for high-use environments than standard fitted protectors.
The Ubio Positional Therapy Belt is a wearable device worn around the torso that discourages sleeping on the back — the position most commonly associated with snoring and worsened sleep apnoea. It works by incorporating a large foam block at the back that makes it physically uncomfortable to remain in the supine (back-sleeping) position, gently prompting the wearer to roll onto their side. It is most effective when worn as high as possible on the chest, ideally under a fitted cotton garment to keep it in place throughout the night.
Sleep Solutions Australia is a registered NDIS provider, and many Ubio products — including therapeutic pillows, mattress protectors, and positional therapy aids — may be eligible for NDIS funding under Core Supports or Consumables depending on the participant's plan and individual needs. We recommend contacting Sleep Solutions Australia directly for guidance on NDIS eligibility for specific Ubio products, or discussing with your support coordinator whether these items align with your plan goals.