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Google Reviews
Sleep Solutions
4.8
(1020 reviews)
Top Quality Store
What people are saying
5 | 87% | |
4 | 8% | |
3 | 2% | |
2 | 1% | |
1 | 2% |
A
Easy to order quick delivery and very happy with product.
A
Item deliverd fast
L
Excellent product, excellent customer service and very fast delivery. I will say, however, that I find the headhand too hot at the moment. This can't really be helped. But if you tend to run hot or get hot flushes, consider this.
We couldn't believe how fast the electric blankets got here from Sydney. Just 3 days by Australia post to Toowoomba. The products have all the features we wanted as well.
M
They were very helpful when placing an NDIS order and fast.
K
Found the website easy to use and order what I needed Delivery was very quick Will be ordering again
A
Was very keen to try this but so hard to as hubby not like it. Tried with earplugs but the cable was annoying
A
Have been travelling with the pillow and highly recommend
Prevent having to continually flip over your pillow to cool it down. Eliminate hot spots and get a good night's sleep with these cool gel pillows and cooling pillow pads.
Sleep Solutions is NDIS Registered and Approved
National Disability Insurance Scheme
Sleep Solutions is a registered NDIS provider
Sleep Solutions is registered as a provider with the NDIS
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Cool Gel Pillow Information
Prevent having to continually flip over your pillow to cool it down. Eliminate hot spots and get a good night’s sleep with these cool gel pillows and cooling pillow pads.
Cool gel pillows feature a layer of temperature-regulating gel infused into memory foam or latex, designed to draw heat away from your head and neck as you sleep. They are an ideal choice for hot sleepers, people who experience night sweats or hot flushes, and anyone who finds traditional memory foam pillows sleep too warm.
Sleep Solutions carries cool gel pillows from top Australian brands including Dunlopillo, Bambi, Flexi Pillow, and Dreamaker. Choose from standard, contoured, and adjustable styles in low, medium, and high profiles to find the cooling pillow that suits your sleeping position and body frame....
Sleep Solutions is NDIS Registered and Approved
The Australian Guide to Cooling Gel Pillows
How cooling pillows really work, what to expect, who they help the most - and how to pick the right one for the way you sleep.
How Cooling Pillows Actually Work
Here's the most important thing to know before you buy: a cooling pillow doesn't stay cold all night. It's not like putting an ice pack on your bed. Instead, the gel (or other cooling material) soaks up heat from your head when you lie down, giving you a noticeably cooler surface to fall asleep on.
Over time - usually 20 to 60 minutes - the gel warms up to match your body temperature and the cool feeling fades. To get the cool feeling back, just flip the pillow over. The other side cools itself down in about 15-20 minutes without needing any power or refrigeration.
1. Cool (0-60 min)
The gel draws heat away from your head. This is when it matters most - the window where you're falling asleep.
2. Warms Up
The gel reaches body temperature and stops feeling cool. If you're already asleep, you probably won't notice.
3. Flip & Recharge
Flip the pillow or shift position. The unused side cools itself - no electricity needed.
Why some people feel let down
When reviews say "not cooling at all," they usually mean "not cold all night" - and they're right, it won't be. But that doesn't mean the technology isn't working. The cooling effect is strongest during the first 30-60 minutes, which is exactly when your body needs help cooling down to fall asleep. A 2024 sleep study found that people using a cooling pillow got 9% more REM sleep and rated their overall sleep quality higher than on their regular pillow.1
Types of Cooling Technology
Not all cooling pillows use the same approach. The technology affects how cool it feels at first, how long the cooling lasts, and how quickly it resets. Select a type below to learn more.
Gel-Infused Foam
Most common & affordable
Gel Layer on Top
Stronger first-contact cool
REACTEX™
Self-recharging cover
Phase-Change
Steady temperature control
Gel-Infused Memory Foam
Tiny gel beads are mixed into the memory foam during manufacturing. The gel moves heat away from your head faster than plain foam can. You still get the same moulding, supportive feel of memory foam - the gel just makes it sleep cooler. This is the most common and affordable option.
In our range: Dunlopillo Therapillo Cooling Gel (Low, Medium, High), Bambi Encore Cooltouch, ESSN Cooling Gel Shredded, Dreamaker Gel-Infused Talalay Latex.
Gel Layer on Top
Instead of gel beads scattered through the foam, this type has a separate gel pad sitting on top of the memory foam core. Because your head touches the gel directly, the first-contact cooling feels stronger than the infused type. It still warms up over time, but that initial "ahhh" moment is more noticeable.
In our range: Flexi Pillow Cool Gel Elite Classic, Flexi Gel Adjustable Contoured, Bambi Sleep Cool Bubble Gel.
REACTEX™ Technology
REACTEX™ is a patented system used in the Moonshadow Thermocool range. Instead of gel, it uses special materials in the pillow cover that pull heat away from your body and store it. The cover recharges itself when you're not lying on it. Available in shapes designed for specific sleeping positions - side, back, contoured, and adjustable.
In our range: Moonshadow Thermocool Side Sleeper, Back Sleeper, Contoured, Adjustable Cubed.
Phase-Change Material (PCM)
Phase-change materials work differently - they absorb heat as they shift between solid and liquid states at a set temperature. Rather than one burst of cool, this approach tries to keep the temperature more steady over time. It's the newest cooling technology in bedding.
In our range: Ardor Home Phase Change Cooling, Ardor Standard Cooling, Ardor Contoured Cooling.
Already sleeping on latex?
Natural latex (especially Talalay) is one of the coolest pillow materials on its own thanks to its open-cell structure and ventilation holes. If you're already comfortable on latex, you probably don't need a gel cooling pillow. The cooling upgrade matters most for people who love memory foam's feel but find it too warm. See the Latex Pillow Guide for more.
Who Benefits Most?
A cooler pillow can make a real difference for certain people. A 2025 research review found that people with poor temperature regulation during sleep - including older adults, women going through menopause, and shift workers - tend to respond best to cooling sleep products.2
Menopause & Night Sweats
Up to 80% of women going through menopause experience hot flashes and night sweats. A 2022 study found cooling bedding significantly reduced symptoms over 8 weeks.3 Works best alongside breathable sheets and a cool bedroom.
Migraines & Headaches
Applying cold to the head is a well-known way to ease migraine pain.4 A cooling pillow gives a gentler, ongoing version of this - helpful for people whose headaches are made worse by heat.
Trouble Falling Asleep
If you lie awake feeling too warm, your body may be struggling to cool itself down for sleep. A cooler pillow surface supports the natural temperature drop your body needs to drift off.5
Medication Side Effects
Some common medications can cause night sweats or raised body temperature as a side effect. If this is something you experience, a cooling pillow can help take the edge off - talk to your doctor about the underlying cause.
Naturally Warm Sleepers
Some people just run hot at night. Memory foam in particular traps heat because of its dense structure. Gel-infused foam gives you the same moulding support with less heat buildup.
A cooling pillow is a comfort product, not a medical device
If night sweats, hot flashes, or insomnia are seriously affecting your life, please talk to your GP. A cooling pillow works best as one piece of a bigger picture - alongside breathable bedding, a cool bedroom, and professional advice where needed.
Choosing Your Profile Height
The cooling technology is only half the decision. The pillow height (profile) needs to match how you sleep - get this wrong and you'll end up with a sore neck, no matter how cool the pillow feels. Most cooling pillows use memory foam, so the same sizing rules apply as the Australian Pillow Buying Guide.
Find Your Ideal Cooling Pillow
Select your build and sleeping position for a personalised recommendation.
Your build
Primary sleeping position
Medium frame, Side Sleeper
Your Mattress Matters Too
A softer mattress lets your shoulder sink in more (especially for side sleepers), which means your pillow doesn't need to be as high. If you've recently changed your mattress, your old pillow height might no longer be right.
Why Pillow Temperature Matters for Sleep
Every evening, your body naturally cools down by about 1°C as it gets ready for sleep.5 This temperature drop is one of the main signals that tells your brain it's time to feel drowsy. Sleep researchers agree that a bedroom temperature of 16-20°C is ideal for this process6 - anything warmer and it gets harder to fall asleep, stay asleep, and reach the deeper stages of sleep.
Your pillow sits right against your head, which is one of the main places your body releases heat. A pillow that traps warmth (like standard memory foam or polyester fibre) can work against your body's natural cool-down. That's where a cooling pillow helps - it absorbs that heat instead of trapping it, keeping the area around your head cooler during the important first hour of sleep. A 2022 study from Harvard and the University of Texas found that temperature-controlled bedding helped people fall asleep 58% faster.7
For a complete overview of how different pillow materials handle heat, see the Australian Pillow Buying Guide.
Before First Use
All memory foam cooling pillows need to be aired for 48-72 hours before you sleep on them. Take the pillow out of its packaging, remove the cover, and leave the bare foam in a room with good airflow. There'll be a chemical-like smell - this is completely normal and harmless. It happens with every brand (Dunlopillo, Flexi Pillow, Moonshadow, Bambi, Ardor) and fades within a day or two.
Unpack & Remove Cover
Take the pillow out of its plastic and remove the outer cover. Let the bare foam breathe.
Air for 48-72 Hours
Place in a well-ventilated room near an open window. Most smell dissipates within 48 hours.
Use a Breathable Case
Cotton, bamboo, or Tencel pillowcases work best. Polyester traps heat and reduces cooling performance.
References
- Johnson DA, et al. Cooling pillow improves sleep quality: A randomised crossover study. SLEEP 2024;47(Supplement_1):A483. academic.oup.com
- Lam S, et al. Effects of cooling sleep technologies on thermoregulation and sleep quality. Preprints 2025. preprints.org
- Suh SY, et al. Effects of cooling bedding on menopausal symptoms: A controlled study. Menopause. 2022;29(10):1177-1183. PubMed
- Sprouse-Blum AS, et al. Randomized controlled trial: targeted neck cooling in the treatment of the migraine patient. Hawaii J Med Public Health. 2013;72(7):237-241. PubMed Central
- Harding EC, Franks NP, Wisden W. The temperature dependence of sleep. Front Neurosci. 2019;13:336. PubMed Central
- Sleep Health Foundation (Australia) — Good sleep habits. sleephealthfoundation.org.au
- Haghayegh S, et al. Skin temperature, sleep onset latency, and sleep quality: A systematic review and meta-analysis. J Sleep Res. 2022;31(6):e13681. PubMed
Find the Right Cooling Pillow
Browse the full range - with customer reviews, specifications, and cooling technology details for every product. Not sure which pillow is right for you? Our Australian-based sleep experts are here to help.
National Disability Insurance Scheme
Sleep Solutions is a registered NDIS provider
Sleep Solutions is registered as a provider with the NDIS
VIEW MORE
Guides
Frequently Asked Questions
Do cooling pillows stay cool all night?
No - and this is the biggest thing to know before buying. The cooling effect lasts around 20 to 60 minutes, then the gel warms up to match your body temperature. Flip the pillow to get a fresh cool surface - the other side recharges itself in about 15–20 minutes. The good news? That initial cooling window lines up with the most important part of your night - falling asleep.
What's the difference between gel-infused and a gel layer?
Gel-infused: tiny gel beads mixed through the whole foam - gentler, more even cooling. Gel layer: a separate gel pad sitting on top of the foam - the initial cool feeling is stronger because your head touches it directly. Both types warm up over time.
Why do some reviews say the cooling doesn't work?
Almost always, it's about expectations. If you're expecting ice-cold all night, you'll be disappointed - that's not how any passive cooling pillow works. What you do get is a noticeably cooler surface for the first 20–60 minutes. People who understand this and flip the pillow when needed generally rate them well.